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This website is run by UPP Ltd and we are committed to making it as accessible as possible.

For example, that means you should be able to:

We have also made the website text as clear as we can. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

Our website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. There are some parts of the website that are not fully accessible:

Alternative text

We plan to add text alternatives for all images by September 2021. When we publish new content, we’ll make sure our use of images meets accessibility standards.

PDFs and other documents

Some of our older PDFs and Word documents may not be structured so they’re accessible to a screen reader.

Any new PDFs or Word documents we publish will meet accessibility standards.

What to do if you cannot access parts of this website

If you need information on this website in a different format such as accessible PDF, large print, easy read or audio recording please email

We will consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We are keen to improve the accessibility of this website where possible. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please email