At UPP, we are reinventing the way our services impact how students live and learn. As a trusted partner of some of the UK’s leading universities, we have designed, built, financed, and operated places that more than half a million students have loved to call home. Places that put people first. And bring people together. Places that transform campuses, reduce emissions, create jobs, and define student life. Our services across campus are designed with the Student at the heart using innovation to support interactions and reduce the day-to-day stress of living and learning. Our teams are well trained offering friendly, personalised, and ‘human’ services. To us, partnership is everything. It means shared ambitions. Shared values. And a shared desire to see every single student succeed through the impact our services have on the campus environment.
Enhancing the student experience is central to our service delivery.
Full range of services from daily cleaning to specialist needs with sustainability underpinning our everyday processes.
Total waste management solution – handling, treatment, disposal, education for our residents, and client reporting.
Hard FM services to ensure statutory compliance performed to SG20 accreditation, including fire safety technical compliance.
Our centralised Helpdesk managing incidents, reporting of maintenance, and communicating with our customers, aligned to the UUK and ANUK code of practice.
Optimised management of hard and soft standing including bio-diversity methodology. This also includes lawn care and strimming. Fertilising. Weed control. Moss control. Aerating. Scarification, Plant work and winter management.
Asset and life cycle management via our Computer-Aided Facilities Management (CAFM) system, Planon, with a specialised team.
Engaging with the residents and guests to support, welcome, and make them feel safe on campus.
Room management services, reception, switchboard, post room, allocation management, debt management and concierge services, student liaison and engagement.
Environmental, Sustainability, and Governance of our policies and processes to support our operational delivery and Corporate Identity
All our staff have Mental Health Awareness training to support the University teams.
Our partnership model means we will work collaboratively with you.
Business Development Director
FACILITIES MANAGEMENT